Dec 21, 2011
As you know, in my Outlook Book, I give very specific advice on how to process and empty your Outlook Inbox. That advice includes converting all action e-mails to tasks, filing mail in one folder, and using the Outlook flag tool only for deferred replies that you intend to get to by day’s end. The goal of all this is to empty the Outlook Inbox quickly and to manage any tasks in there responsibly. I have a nice step-by-step process for this that I show in the book (it’s summarized in Appendix C), and for simplicity I keep those steps short.
But it occurs to me that as I follow my own recommendations I hit a lot of gray areas, and so the process I use in my real life goes beyond the simple instructions in the book. To be fair then, I thought I should write down my real-life Outlook Inbox process that extends the steps in the book—doing that may help someone with their own special cases.
So that’s what I have done below—I’ve provided a write up of how I process my mail. Of course, doing this means I have to get into some detail to describe the many subtleties I encounter, and doing that will make this write up a bit long. Also, some of this may seem overly obvious. But so be it! That is the price of being helpful. So I hope this rambling helps you with your Inbox processing.