Dec 31, 2011
One of my major teachings for e-mail management is to stop using 10, 20, 30, (100?) topic-named folders to file your mail. I’ve always claimed doing so is too slow to file and too slow to find things. I provide quicker and better alternatives in my Outlook books (with smart ways of using Instant Search being one of the main ones).
Well, IBM Research now backs me up. Here is a formal research study that shows just how slow folder filing is compared to using a search tool at search time. Check it out.
http://people.ucsc.edu/~swhittak/papers/chi2011_refinding_email_camera_ready.pdf
Michael
That is so true about the ltilte blue box coming up on Outlook when emails come in…. being an interruption. I’m excited about getting more efficient. TY so much Michael & Edward.